Privacy Policy


This Privacy Policy applies to Lyniate use of personal information provided by you to Lyniate via this website, over the phone, via email or through any other form of communication with Lyniate. It also applies to other personal information about you that may be made available to us when you visit our website, or our social media pages.

This Privacy Policy does not apply to personal information managed by Lyniate software applications (including clinical records). Where Lyniate manages this information on our customers’ behalf, we do so in accordance with data protection laws and strict privacy and security requirements in our contractual agreements with our customers.

Lyniate is committed to protecting your personal information. Whenever you provide us personal information, we will comply with all applicable data protection and privacy laws in your country.

This Privacy Policy explains:

  • What personal information Lyniate may collect about you
  • How Lyniate may use your personal information
  • Who else may see or use your personal information
  • Your rights regarding your personal information

Who are we?

Lyniate is a global company that develops software solutions to drive data liquidity in healthcare and improve healthcare outcomes. When we refer to ”we” or ”our” or ”Lyniate” we are referring to our United States based company Interoperability Bidco, Inc and its local subsidiary companies located in the regions we operate in.

If you have any questions about this Privacy Policy you can write to Lyniate Chief Privacy Officer at

What information will Lyniate collect about me?

While visiting this website or our social media pages, Lyniate may collect personal information about you when you order products or services, make requests, and register to receive materials. The types of personal information collected may include your name, your company name, address, telephone number, fax number, email address, contact and billing information, depending on what you provide us. Lyniate also uses cookies and collects IP addresses (a number that can uniquely identify a specific computer or other network device on the internet) and other information about your computer or device. Please see our Cookies Policy for more information.

What will Lyniate use my personal information for?

Lyniate may use your personal information for its legitimate business interests, including the following activities:

Responding to your requests

  • We will use your contact details to provide you with information about our products and services in response to your requests made via the website.

Sales and Marketing

  • We may use your personal information to contact you to see whether you are interested in our products and services, or to send you general information about our products and service, newsletters, invitations to events or updates on Lyniate and our customers, i.e. customer case studies.
  • You can opt-out of direct marketing emails at any time by using the unsubscribe link in the email, or writing to the Chief Privacy Officer at
  • We may use your information together with other people’s information in anonymized and aggregated form (so that it is not identifiable to you) for marketing and strategic development purposes, and may disclose it to third parties for this purpose. We do not sell or trade your information.

Website and Social Media Management and Improvement

We use cookies and third party analytics services such as Google Analytics on our website and social media pages to:

  • remember your settings during and between visits (for example, your region)
  • see what you are doing on the website and how often you visit
  • allow you to share pages with social networks like Twitter and Facebook
  • block any disruptive use
  • perform data analysis and research to improve our website and services

The use of cookies on our website and how you can reject cookies is explained in our Cookies Policy.

Will Lyniate share my information with anyone else?

Generally, Lyniate will not share your personal information outside our organization. Your information may be processed by third party suppliers we use, for example digital marketing and analytics service providers and cloud-based application providers like Microsoft.

Will my personal information leave the country?

Any personal information you provide to us will be held in our third party marketing supplier’s database located in the United States of America, as well as Lyniate internal systems hosted in the United States of America and/or the cloud-based applications we use hosted in other countries. Your personal information will be accessed by our sales and marketing teams located in our head office in Boston, MA and other Lyniate offices around the world for the purposes described in this policy. Lyniate insures that there are adequate privacy and security arrangements in place wherever your information is accessed by way of strict privacy and security obligations in inter-company agreements and in our agreements with third parties. Copies of these agreements are available to you upon request.

How we protect your information

Lyniate actively seeks to maintain the privacy of our online visitors, and we have constructed and administer this website accordingly. To prevent unauthorized use, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect.

How long will Lyniate keep my information?

We will only hold your personal information in our systems for as long as is necessary to fulfill the purpose you submitted it for. We will not keep your contact details in our databases for longer than three years after the last communication we have had with you.

Your Rights

You have rights under applicable laws to access personal information the company holds about you, and have it corrected where necessary, subject to some exceptions. Depending on the country you reside in, you may also have rights to access your personal information in a portable, electronic format, a right to have your personal information erased, a right to know the third parties with whom your personal information has been shared with and/or a right to object to Lyniate processing your personal information. You also have rights, under applicable laws, to lodge a complaint with the relevant data protection or privacy authorities if you believe Lyniate is not handling your personal information in accordance with the law, and you may have rights to compensation in this case. If you wish to exercise any of these rights, please email the Privacy Officer at

What if I am under 18?

If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to Lyniate. Lyniate does not knowingly solicit, collect, or accept any information from or about children via this website. If we become aware that a person submitting personal information through any part of our website is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.

Changes to our Privacy Policy

This Privacy Policy may be updated from time to time. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to Lyniate.

Modern Slavery Statement

  1. Introduction
    InterOperability Bidco, Inc., dba “Lyniate” is committed to carrying out business responsibly, which includes ensuring that slavery and human trafficking are not taking place in any part of our business or supply chain.

This statement is intended to provide details of the steps we have taken as a business during the last financial year towards ensuring that slavery and human trafficking are not taking place in our organization, or in our supply chain.

  1. Our organization
    Lyniate is a leading provider of healthcare interoperability software and services with over 350 employees in offices in the United States, New Zealand, Australia, China, Philippines, Denmark and Turkey. Hg, a leading European private equity investor in software and services, provides the primary investment in Lyniate’s business.

As a provider of health IT software and services, Lyniate’s supply chain is relatively short. All software development and services is done in-house by Lyniate employees. Lyniate uses third-party cloud service providers for data center services and SaaS (software-as-a-service) providers for line of business applications.

  1. Our policies
    Lyniate is committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. We will not have dealings (to the best of our knowledge) with a company in our supply chain which (amongst other things):
  • has production or other activities that involve harmful or exploitative forms of forced labor or child labor; or
  • is, in the opinion of Lyniate’s Compliance Committee, exploitative of vulnerable groups in society.

Our Code of Conduct emphasizes the need for us to act with integrity, in accordance with laws, and in a manner which strengthens the trust of our stakeholders and enhances our reputation.

  1. Our approach to assessing and managing risk
    For our own operations, we conduct a regular review of our material suppliers and assess whether any particular risks of slavery or human trafficking arise. We do not consider that our key relationships with professional or business services suppliers give rise to material risks in this area. The biggest risks which we consider arise within our business are in relation to facilities management, catering and courier services, most of which are provided under one-off arrangements rather than an ongoing contractual relationship. We manage the risk through the use of suppliers whom we consider to be reputable. We try to negotiate language in our agreements with vendors to address anti-slavery, and we have specifically requested that all material regular suppliers in these areas confirm that their own business activities do not involve slavery or human trafficking.

Although not part of our supply chain, before any merger or acquisition activities, we carry out due diligence into all aspects of the relevant target business, which includes operational risks such as those which could arise through material ESG risks.

  1. Our effectiveness in combating slavery and human trafficking
    We will continue to monitor and engage with material suppliers on Modern Slavery and have embedded this into Lyniate’s procurement process. For the companies which we acquire, we have taken the following steps:
    – Carried out due diligence at the time of investment to be satisfied that their business operational activities did not involve forced or child labor.
    – Raised awareness of the issues and the requirements of the Modern Slavery Act.

This statement is made in accordance with section 54(1) of the Modern Slavery Act 2015 and constitutes Lyniate’s slavery and human trafficking statement for the financial year ending on the 31 March 2022. It has been approved by Lyniate’s Board and signed by Lyniate’s CEO.

Document No.2021-03
Document NameModern Slavery Statement
Authorized Document ApproverChief Executive Officer
Approver and Approval DateErkan Akyuz – September 2 ,2022