Lyniate Team

Understanding Service Level Agreements in Healthcare

October 30, 2018

Video Thumbnail

How to measure and control the quality of services in the health industry

Service Level Agreements (SLAs) are one of the most important parts of any cloud service agreement, yet their importance can be poorly understood. In their most basic form SLAs are a single contract between two parties focusing on the type and quality of service provided to a client. Yet, how the contracts are developed, and what they contain can be overlooked.

Strong SLAs are paramount within healthcare — where capabilities such as data availability can mean the difference between life and death—and this whitepaper will present a comprehensive overview of what SLAs are, how they are created, and their importance to healthcare organizations.

 

{{cta(’77a9ca08-17ae-4ba9-bc4f-08fc861de731′,’justifycenter’)}}

Related Blogs

Lyniate Team

Medrics scales patient engagement app globally with Lyniate Rhapsody

Medrics uses Lyniate Rhapsody to integrate healthcare data from disparate sources for improved patient experiences and outcomes.

Read more

Melanie Medina

Caresyntax CTO shares how he relies on fully managed integration services to help provider customers improve surgical outcomes

Caresytnax relies on fully managed services from Lyniate to maintain integrations between its platform and its provider customers.

Read more
group of people sitting in chairs with text Healthy Data. Healthy People.

Lauren Usrey

Driving healthier outcomes with healthier data

The Healthy Data. Healthy People. panel discussion at Lyniate CONNECT 2022 brought together healthcare leaders to discuss the importance of data quality.

Read more