Lyniate Team

Understanding Service Level Agreements in Healthcare

October 30, 2018

Video Thumbnail

How to measure and control the quality of services in the health industry

Service Level Agreements (SLAs) are one of the most important parts of any cloud service agreement, yet their importance can be poorly understood. In their most basic form SLAs are a single contract between two parties focusing on the type and quality of service provided to a client. Yet, how the contracts are developed, and what they contain can be overlooked.

Strong SLAs are paramount within healthcare — where capabilities such as data availability can mean the difference between life and death—and this whitepaper will present a comprehensive overview of what SLAs are, how they are created, and their importance to healthcare organizations.

 

{{cta(’77a9ca08-17ae-4ba9-bc4f-08fc861de731′,’justifycenter’)}}

Related Blogs

InteropNOW Podcast Michelle Blackmer Q&A

Michelle Blackmer

Q&A: Data interoperability and the future of health IT

Read more

Marc Jopek

Interoperability a clear need for HIMSS22 attendees

Feedback from visitors to the Lyniate booth at HIMSS22 indicates interoperability challenges are still a pain point for many.

Read more

Shelley Wehmeyer

Summing up HIMSS Day 2: the power of Lyniate as an AWS partner, APIs in public health, and who had the best barista station

Shelley Wehmeyer, director of product marketing, discusses power of Lyniate as AWS partner, the new Verify offering from NextGate, and other news from HIMSS22 Day 2

Read more